The health, safety and wellbeing of our guests, colleagues and community continues to be our highest priority as we address the fundamental ways that COVID-19 has impacted our hotel and industry. Since the beginning of the pandemic, we have constantly monitored updates from a variety of leading health authorities and InterContinental Hotels Group (IHG) has regularly provided the hotels with supplemental COVID-19 cleanliness guidance, best practices, staff training and information. Please see IHG's updated Travel Advisory Policy.

NEW EXPERT CLEANLINESS PARTNER AND
GLOBAL CLEANLINESS BOARD

In addition to IHG’s existing relationships with Ecolab and Diversey, IHG is now partnering with Cleveland Clinic to expand the IHG Way of Clean program with new science-led protocols and service measures. James Merlino, Chief Clinical Transformation Officer at Cleveland Clinic, brings deep expertise in key areas of science and medicine, and will sit on IHG’s Global Cleanliness Board – a group of IHG Operations, Health and Safety, and Guest Experience experts who, together with a range of external specialists, will work to develop best practices and implement solutions.